17 October 2017 / by Jushua Cutts

Frustration of Students: Common Scenarios and How to Manage Them

‘’Mistakes are he portals to discovery’’


 



Frustration is defined as the feeling of being upset or annoyed as a result of being unable to change or achieve something. This is a common feeling that everyone experiences from time to time, whether it’s at work in your personal life, and it can be triggered by many different things. One such trigger is learning a new skill, such as juggling, or a new language. This makes frustration a regular entity in our classrooms but is its prevalence down to the teacher?

Essentially, yes it is. As teachers, we should make the learning experience as enjoyable as possible but frustration will always rear its ugly head at some point. Below are a couple common scenarios where frustration can fester with some tips from teachers on combating it.

 



You’ve been scheduled a class with content for students at a P4* level. Upon inspection of the attendance list though, you see you have a class with levels ranging from P2 upwards. Will your given class content been too difficult for the lower levels or do you risk lowering the difficulty only to bore the higher levels?

The key to this situation is to make a class that includes everyone. Find the activities (topics for conversation, vocabulary or even structures) that can allow students with lower levels to join in as much as they can, but also allow the higher levels to talk fluently and express themselves. For example, cinema and their favourite films. If an activity becomes too difficult for some students, provide encouragement and ask the students that do understand it to explain the activity to the rest of the class. This gives them an opportunity to practice their English while demonstrating their understanding and helping their peers.

 



You arrive at a one on one class expecting a P2** student. As you start, you quickly realise the student is an S1*** that does not understand any of the content you have prepared. The student gets frustrated with the lack of understanding.

Start basic. Strip the activities you have back to basics and build up from there. Use basic topics like colour, objects in the room, food and professions to introduce structures before slowly increasing the difficulty. It’s important to let them feel like they’ve mastered something and have made progress, no matter how small. Provide encouragement and let them know it’s okay to not grasp something quickly. Perhaps give the example that you’ve had similar frustrations while learning Spanish or another language so they’re not the only person facing frustrations.

A possible outcome to a class filled with frustration may be a complaint from the students. They may complain about the content or the teacher they had. Either way, the complaint reflects on you as the teacher and your methods. It’s important to not take it to heart. Instead, use it as a learning experience to improve your lessons and how you conduct them. That way, you turn a negative experience into something positive. And remember, most people only provide feedback when its negative. So for the one negative comment that was given, there are many wonderful comments full of praise that were left unsaid.

What other frustrations have you faced in class? What solutions do you have?

*P4 level according to the Oxbridge English Teaching System standards is the equivalent of B2 of CEFR.

**P2 level according to the Oxbridge English Teaching System standards is the equivalent of A2 of CEFR.

***S1 level according to the Oxbridge English Teaching System standards is the equivalent of A1 of CEFR.

15

July 2016
ESL Course Design for the 2016-2017 Academic Year
by Max Zaman
With another academic year coming to a close, the teachers of Oxbridge Barcelona began to reflect on the year behind them and plan the ESL courses for the 2016-2017 academic year. We began by brainstorming on the activities and teaching methods that were well received by the students, but more importantly, helped students advance their Englis...

11

July 2016
Grading activities. Creating unified criteria.
by Rob Wylie
In all of our classes we use activities which are written by us, the teachers, but how can we ensure that the activities work during a class? Here at Oxbridge we have adopted a five-star rating system for grading activities to ensure that we are able to evaluate all activities not onl...

07

July 2016
Can a non-native teach English? No way!
by Marjan Van Rij
“Where are you from?” is usually one of the first questions I get when I meet students for the first time. I am from the Netherlands (which isn't Holland by the way but that’s a different story). “But English is not the official language of the Netherlands, right?” Yes, that's right. Our official language ...

04

July 2016
English prepositions are easy with the in-on-at pyramid
by Marjan Van Rij
Are your students struggling to memorize the prepositions? Moreover isn’t it a bit confusing to explain all different examples? Why are my hands on the table, am I in the building and at the desk? Don’t worry. In, on and at is often confused among Spanish ESL students. Probably because these three prepositions can be translated to one Spanish...

01

July 2016
Are you capable of learning English?
by Marjan Van Rij
One of my students told me after his two-hour class by videoconference that he felt very comfortable because he was able to follow most of it. Still he didn’t feel comfortable enough to speak at any time. He is at a beginner’s level but far from a beginner. I am talking about a middle-aged man who has been studying English almost his entire l...

01

July 2016
Criteria for good activities
by Ana Garza
Here are some conclusions we, Madrid teachers, arrived to when discussing What do good activities include? These are internal working standards that we are now setting in order to unify criteria for what good activities should contain. Now we have more clues on what others mean...

29

June 2016
Why don’t we translate while we teach English?
by Marjan Van Rij
“... and all other things.” I saw the look in his eyes: panic. “Things? What is things?” Oops, I didn’t know this was a new word. Mentally slapping myself in the face for my own stupidity, I started explaining the word “thing”. I pointed at different objects in the room while using the word “thing” and referred to myself ...

03

June 2016
How to use cognates for beginners
by Max Zaman
When students make the decision to step into the classroom to learn English, they often nervous and feel intimidated. For them it is as if they are entering a new world where nothing looks familiar. Thus they can become withdrawn and shy. The situation can be difficult for the TEFL teacher as well as they struggle to connect with the students...

30

March 2016
The importance of teaching practice in TEFL training
by Rafael Olivares
Teaching English is a very complex process that involves knowledge about linguistics as well as about educational psychology. However, like everything else in life, there is the theory and then the reality. There is a Chinese proverb that says: I hear and I forget... I see and I remember... I do and I understand. This holds so very true...

02

March 2016
The power of dissatisfaction
by Ana Garza
Dissatisfaction tends to be associated with something negative, but it's actually quite powerful when one uses it wisely. One of the problems it brings is that its consequence tends to be criticising –and it ends up there. But the other day I read something that said that people who were satisfied with their ...